The Company will issue an invoice to the Client upon completion of the agreed-upon services or on a recurring basis (e.g., monthly, on request, or per campaign duration), as outlined in the Insertion Order and Purchase Order (PO) received from the Client.
Each invoice will include a description of the services provided, applicable fees, and the payment due date.
Invoices will be sent to the Client via email or any other agreed-upon method.
The Client is responsible for reviewing the invoice promptly upon receipt and must notify the Company of any discrepancies within five (5) business days.
If no notification is received within this timeframe, the invoice will be deemed accurate and payable in full.
Payment Due Date
Payments for services rendered are due within thirty (30) days from the invoice date, unless otherwise agreed upon in writing or specified in the Insertion Order.
The payment due date will be clearly stated on each invoice.
Accepted Payment Methods
The Company accepts payments via the following methods: bank transfer, credit card, PayPal, M-Pesa, cryptocurrency, or other methods as specified in the invoice payment details.
Late Payments
Payments not received by the due date will be considered overdue.
The Company reserves the right to suspend services until full payment, including any applicable late fees, is received.
Disputes and Adjustments
In case of a dispute regarding an invoice, the Client must notify the Company in writing within five (5) business days of the invoice date.
Both parties will work in good faith to resolve any discrepancies promptly.
Any adjustments, if applicable, will be reflected on a revised invoice or a credit note.
Non-Payment and Collection
If the Client fails to make payment within thirty (30) days from the due date, the Company reserves the right to take further action, including referring the debt to a collection agency or pursuing legal action.
The Client will be responsible for any costs or legal fees incurred by the Company in the collection of overdue payments.
Service Suspension or Termination
In the event of non-payment or a breach of these payment terms, the Company reserves the right to suspend or terminate services.
Suspension or termination of services does not relieve the Client of the obligation to settle any outstanding amounts.
Eligibility
ETR receipts will be issued only for transactions that qualify under applicable tax regulations and in compliance with the Company's internal policies.
Request for ETR Receipts
Clients must request an ETR receipt at the time of payment. The ETR receipt will be issued once the transaction is successfully processed.
No refunds will be provided once an Insertion Order or any other agreement has been signed.
Upon cancellation of an Insertion order or any other agreement, Cancellation fees will apply to cover expenses incurred up to the stage of cancellation.
Any approved cancellations must be submitted in writing and will be subject to review by the Company.
For international clients, all invoices will be issued in the agreed-upon currency.
Neither the client nor the company will be liable for any additional charges incurred due to currency conversion fees or fluctuations.
All invoicing and financial agreements between the Company and the Client shall remain strictly confidential.
Neither party shall disclose any financial details to third parties without prior written consent, except as required by law.
The Client agrees to treat all payment terms, pricing, and financial agreements as proprietary information of the Company.
The Company shall not be liable for indirect, incidental, or consequential damages, including but not limited to financial losses or reputational harm.
Any legal action regarding invoicing disputes must be initiated within six (6) months of the invoice date.